Growing and sustaining any business starts with optimizing the customer experience. For online business owners, website performance monitoring is crucial to maintaining a positive customer experience. By knowing exactly what is happening with your website at all times, you can make sure to isolate and solve any performance issues that might affect the experience of your customers as well as your conversion rate.
Using new technologies can make your site easier to navigate and more appealing to your customers. Learn more about the technology available for Magento merchants.
As consumers get more demanding with so many online options, it’s more important than ever to create a great experience while maintaining brand trust. We discuss how to safely collect data and use it to enhance the customer experience and build trust.
Improving ecommerce customer experience and improving privacy and security practices go hand-in-hand. Learn what the real concerns are that consumers have regarding ecommerce privacy and security, and what you can do to address these concerns and improve customer experience.
With so much competition online, creating brand trust is the best way to set yourself apart and create loyal customers. To build this trust, focus on enhancing your privacy and security. Try our multi-level approach to build trust with a more secure site.
Make sure you are fully prepared for the holiday season with these nine tips that will help set you up for success during the busiest shopping time of the year.
To help you get ready for the holidays, we talked to Tommaso Tamburnotti of Easyship. Learn how your store can best prepare for upcoming holiday shipping needs.
Everyone occasionally has trouble with their site. Handling these issues quickly can keep them from impacting your bottom line. Here are a few ways to get around common performance problems.
With so much competition out there, customers expect more than ever before from online companies. Here are another five ways you can improve the customer experience.
Unexpected downtime can be costly. Understand how it happens and how to avoid it with this quick guide.
Customers have become more demanding. We discuss how to give them what they want most.